FAQ

DO THESE CARDS COME WITH ENVELOPES?
Yes, all of our cards come with envelopes. 
 
HOW ARE THESE CARDS PACKAGED?
Each set arrives shrink-wrapped. Cards arrive unfolded for customers who want to put them through printers. Cards are scored so customers can easily fold each card themselves. 
 
ARE THE CARDS MATTE OR GLOSSY?
Our Everdene collection is printed on uncoated (matte) paper. Our 24K Gold Series is printed on heavyweight glossy Akuafoil. 
WHAT IS THE THICKNESS OF THE CARDS?
Each thank you card is printed on 18pt paper. 
 
CAN YOU WRITE ON THE INSIDE OF THE CARDS?
Yes, and the insides are not glossy so you don't have to worry about smudged ink. 
 
CAN I RUN THE CARDS THROUGH MY INKJET PRINTER?
Yes, the thank you cards arrive shrink wrapped and unfolded so you can put easily put them through most inkjet printers.
 
DO THE CARDS COME WITH A STICKER TO SEAL THE ENVELOPE?Not right now, we will consider including stickers for your thank you cards in the future if enough customers request them.
 
HELP! MY ORDER IS LATE
First of all, our apologies. We strive to ensure each one of our customers are happy and we do not want you to ever be disappointed. Please keep in mind that due to the current health crisis, packages leaving our warehouse are often delayed for reasons entirely outside of our control. If you still have not received your items within a week let us know and we will help you look into it. Rest assured that we are here to help resolve any problems. 
COULD YOU PLEASE TELL ME THE DIMENSIONS OF THE RECIPE BOX?
The dimensions for the recipe boxes are: 6.14 x 4 x 5.14 inchesEach box comes with dividers and a set of 4x6 recipe cards. Additional 4x6 sized recipe cards can be purchased from our store. 
MAY I ORDER EXTRA RECIPE CARDS?
You can absolutely purchase additional cards for your recipe box. Additional 4x6 sized recipe cards can be purchased from our shop. 
WRONG SHIPPING ADDRESS?
In some cases we are able to change shipping addresses if contacted at info@sopolite.com  within 12 hours of placing your order.
PERSONALIZATION
While we would love to see  how you personalize your recipe box, we unfortunately are not able to personalize orders at this time. 
HOW MANY CARDS FIT IN A BOX?
Our recipe tins  come with 55 cards and 12 dividers included.   You can purchase additional 4x6 sized recipe cards from our shop. Each box can fit at least 150 cards total.  More depending on how stuffed you prefer your box to be.
WHAT IS THE RETURN POLICY?
If you are unhappy with your purchase, please contact us to return your items.